Capture the field by voice, then let the SFE Intelligence Portal turn it into the next move.
Sales force automation that does the thinking, not just the logging. Reps speak their call reports and snap their bills; AI transcribes, reads and scores them. The SFE Intelligence Portal then ranks doctors by prescription intent, builds the next beat around them, and explains the why behind every prediction. Orders booked in the field route straight into the ERP inbox.
What you get with Field Force.
Tour plans and beats
Monthly tour plans and daily beats with approval workflows and day-close discipline.
Daily call reporting
Doctor and chemist visits, joint working and outcomes captured from the field in real time, with geo-tagging and check-ins.
Point-of-booking orders
Reps book orders on the spot. They route through the Universal Layer into the ERP order inbox with idempotency, so nothing is re-keyed.
Offline-first
A Flutter app that works without signal in the market and syncs cleanly when it returns.
E-detailing and learning
In-app e-detailing with engagement analytics and an adaptive LMS that targets each rep’s gaps.
Targets and leaderboards
Targets, attainment and leaderboards keep the team pulling in one direction.
The AI that ships with Field Force.
Real features running on your own data, not a roadmap. Every prediction is explainable and scoped to your tenant.
SFE Intelligence Portal
34 reports across 13 categories, an inference rules engine, a prediction explainer that shows the reasoning behind every score, and natural-language query so a manager can simply ask the data a question.
Smart tour planning
Visit-priority scoring and route optimization build the next beat plan around the doctors who actually move prescriptions.
Voice-to-text DCR and call scoring
Reps speak their call report. AI transcribes it and scores call quality, so coaching is based on what happened, not what got typed.
Receipt OCR and expense fraud checks
Snap a bill. AI reads the amount and merchant and flags anomalies before an expense reaches approval.
Predictive analytics
Prescription-intent scoring, target attainment forecasting and demand prediction point the team at the next opportunity.
Doctor sentiment and micro-segmentation
Prescription-behaviour analytics, sentiment intelligence and competitive signals tell each rep who to nurture and who is slipping.
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